Shadowflame Creations receives, collects and stores information entered on our website or provided to us in any other way. This includes the Internet protocol (IP) address used to connect your computer to the Internet while viewing our site, login, e-mail address, password, computer and connection information and purchase history on Shadowflame Creations site. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile information

 

When you conduct a transaction on Shadowflame Creations website, as part of the process, we collect personal information you provide to us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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This information is collected for the purposes of providing goods and services listed on our website, for customer and technical support purposes, for the provision of sales related notices sent to customers and visitors, to collect statistical data so that we may further improve our website and retention rates, and for compliance with applicable laws and regulations. 

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, text messages, or postal mail.

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Shadowflame Creations uses necessary cookies for system monitoring and debugging, security, account information, website stability, anti-fraud,  user connection, and sales pop-ups.

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If you don’t want us to process your data anymore, or would like us to correct, amend, or delete any personal information stored please contact us at shadowflamecreations@gmail.com or send us mail to: 4698 West Bobby Court, Lecanto, FL 34461

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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